eSafety’s role under the Online Safety Act
Creating a safe environment for our users is a top priority for Twitch. We share this commitment with safety partners, non-governmental organizations around the world, and regulators, including Australia’s eSafety Commissioner.
The eSafety Commissioner is Australia’s independent regulator for online safety, tasked with helping safeguard all Australians from online harms and promoting safer, more positive online experiences. eSafety achieves this by implementing and enforcing Australia’s Online Safety Act. Learn more about the Online Safety Act here.
Reporting online harm to eSafety
eSafety can help Australian users deal with serious online abuse or illegal and restricted online content. You can report a complaint about cyberbullying, adult cyber abuse, image-based abuse (sharing, or threatening to share, intimate images without the consent of the person shown) or illegal and restricted online content to eSafety directly here.
Reporting online harm to Twitch
If you come across content on Twitch that you feel has violated Twitch’s Terms of Service or Community Guidelines, you have the ability to send a report to our moderation team for review. Reports are reviewed by our global Safety Operations team who work 24/7/365 to ensure a swift response. Learn more about how to file a report here.
You can always contact us here with any questions or concerns about our handling of reports.
Twitch’s compliance with the Online Safety Act
Twitch takes its obligations to comply with the Online Safety Act seriously. If you are an Australian user with concerns about Twitch’s compliance with the Online Safety Act, you can report it here.